Factor Of Brand Loyalty In Sportswear Among Student Athletes

Authors

  • Wan Ahmad Munsif Wan Pa
  • Mohd Syazwan Zainal
  • Muhammad Sofwan Mahmud

Keywords:

brand loyalty, sportswear, sports management

Abstract

Sportswear is now a major and relevant debate among student athletes as it suits their unsophisticated lifestyle, versatility and ease. Brand loyalty is regular purchases of possessions or amenities or other beneficial habits in marketing, such as word of mouth. Therefore it is vital for the sportswear company to determine and monitor the factor of brand loyalty among their consumer. The objective of this study is to examine the factor of brand loyalty such as brand name, product quality, price, style, store environment, promotion and services quality that influences choice of sportswear among student athletes in term of gender. There were were 108 student athletes form Universiti Teknologi Mara (Perlis campus) willing to participate in this study. The study design selected in this study was survey research design, quantitatively. Researcher has used the Statistical Package for the Social Sciences (SPSS), version 23, to evaluate inferential statistics of Independent T- Test. The result of this study report that there was a significant difference of promotion factor between gender. Moreover, male student athletes were highly influenced by promotion factor compare to female student athletes. In conclusion, the researcher found that promotion was the prominent factor of brand loyalty among male student athletes in Universiti Teknologi Mara, UiTM (Perlis campus).

Downloads

Download data is not yet available.

References

Adom, D., Hussain, Emad.Kamil. & Joe, A. A. (2018). Theoretical and Conceptual Framework: Mandatory Ingredients Theoretical and Conceptual Framework: Mandatory Ingredients Engineering Dickson Adom * Emad Kamil Hussein. International Journal of Scientific Research, 7(1), 93–98. https://www.researchgate.net/publication/322204158%0ATHEORETICAL

. Bouchet, P., Hillairet, D., & Bodet, G. (2013). Sport brands. Routledge.

. Cadogan, J.W. and Foster, B.D., 2000. Relationship Selling and Constomer Loyalty: An Empirical Investigation, Marketing Intelligence and Planning. 18, pp. 185-199

. Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: the role of brand loyalty. Journal of marketing, 65(2), 81-93.

. Chegini (2010). Brand Loyalty and Involvement in Different Customer Levels of a Service Concept Brand. Retrieved March 21 2013 from http://epub.lib.aalto.fi/fi/ethesis/pdf/12534/hse_ethesis_12534.pdf

. Cheng, S.-I. (2011). Comparisons of Competing Models between Attitudinal Loyalty and Behavioral Loyalty Assistant Professor Department of Business Administration, International Journal of Business and Social Sciences, 2(10), 149–166.

. Dai, X., & Chen, K.-C. (2017). Examining Antecedents of Brand Loyalty on Sportswear: An Empirical Investigation of University Students in Hong Kong. International Journal of Social Science Studies, 5(7), 87.

https://doi.org/10.11114/ijsss.v5i7.2459

. Dawes, J., 2009. Brand loyalty in the UK sportswear market. International Journal of Market Research, 51(4),. 449-463

. Duff, M., 1999. Niche Marketing in Fashion in Women’s Sportswear. DSN Retailing Today, 38, pp.29-35

. Frings, G. S.,2005. Fashion: From Concept to Consumer (8th Ed.). Pearson/Prentice Hall: New Jersey

. Global IndustryAnalysts, Inc. (n.d.) Retrieved January, 2015, from http://www.strategyr.com/MarketResearch/Sports and Fitness Clothing Market Trends.asp

. Gomez, J., Bradley, J., & Conway, P. (2018). The challenges of a high-performance student athlete. Irish Educational Studies, 37(3), 329–349. https://doi.org/10.1080/03323315.2018.1484299

. Gronroos, C., 1990. Service Management and Marketing. Lexington Books: Lexington

. Han, H., Kim, Y., & Kim, E. K. (2011). Cognitive, affective, conative, and action loyalty: Testing the impact of inertia. International Journal of Hospitality Management, 30(4), 1008–1019. https://doi.org/10.1016/j.ijhm.2011.03.006

. Heinrichs, J. H., Al-Aali, A., Lim, J. S., & Lim, K. S. (2016). Gender-moderating effect on e-shopping behavior: A crosscultural study of the United States and Saudi Arabia.

Journal of Global Marketing, 29(2), 85–97

. Hong, I. B., & Cho, H. (2011). The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust. International Journal of Information Management, 31(5), 469–479. https://doi.org/10.1016/j.ijinfomgt.2011.02.001

. Jayarathne, P. G. S. A. (2019). Antecedents of Brand Loyalty of Sportswear Brands Among Young Consumers in Sri Lanka. Sljms, 1.

. Keller, K. L., 2003. Strategic Brand Management: Building, Measuring and Managing Brand Equity. NewJersey: Prentice Hall

. Kinuthia, L. N., Keren, G., Burugu, M., Muthomi, H. N., & Mwihaki, M. (2012). Factors influencing brand loyalty in sportswear among Kenyan university students: the case of swimmers. differences, 1(4).

. Kohli, C. and Thakor, M., 1997. Branding Consumer Goods: Insights from Theory and Practice, Journal of Consumer Marketing, 14, pp.206-219

. Kotler, P. and Armstrong, G., 2010. Principles of Marketing. Pearson Education.

Thirteenth Edition. New Jersey.

. Laroche, M., Saad, G., Cleveland, M., & Browne, E. (2000). Gender differences in information search strategies for a Christmas gift. Journal of Consumer Marketing, 17(6), 500–522.

. Lau, M. M., Chang, M. S., Moon, K. and Liu, W. S. (2006) The Brand Loyalty of Sportswear in Hong Kong, Journal of Textile and Apparel, Technology and Management, 5, pp.1-13

. Lau, Mei-mei, Chang,Man-tsun, Moon, Ka-leung, & Liu, Wing-sun (2006). The brand loyalty of sportswear in Hong Kong. Journal of Textile and Apparel, Technology and Management, 5(1), 1-13.

. Leong, Mingwan, Michael, E., Afi Roshezry Abu Bakar, Ira Meilita Ibrahim, Geetha Veerappan, Shamini Rajamanickam (2012). A study of the influence of customer loyalty on sportswear buying behaviour of Malaysian male consumers. European Journal of Social Sciences, 28(1).

. Leung, C. and To, C. K., 2001. Measuring Perceived Service Quality of Fashion Stores: A test-retest reliability investigation. Journal of Fashion Marketing and Management,

Vol 5(4), pp. 324-329

. Malinowska-Olszowy, M. (2005). Brand strategy in the clothing and textile market. Fibres and Textiles in Eastern Europe. January/March 2005., Vol. 13 No. 1 (49) pp 8 -

Retrieved May, 15, 2008, from http://www.fibtex.lodz.pl/

. Manning, B. (2012). Are collegiate athletic departments doing enough to develop the psychological well being of their student-athletes? A research paper submitted to the University of Northern Colorado. Retrieved on 23 November, 2020, from http://www.bcmperformance.net/uploads/1/0/7/2/10727066

. Melnyk, V., Van Osselaer, S. M., & Bijmolt, T. H. (2009). Are women more loyal customers than men? Gender differences in loyalty to firms and individual service providers. Journal of Marketing, 73(4), 82–96.

. Milliman, R. E., 1982. Using Background Music to Affect the Behavior of Supermarket Shoppers. Journal of Marketing, 46, pp.86-91

. Oliver Richard L. Satisfaction: A behavioral perspective on the consumer. New York,

NY: Irwin-McGraw-Hill; 1997

. Omar, O. E., 1999. Retail Marketing. Pearson Education: Harlow

. Parham, W. D. 1993. “The Intercollegiate Athlete a 1990s Profile.” The Counseling Psychologist 21: 411–429.

. Reza, M., Jourshari, T., Rezaloie, A., & Taleghani, M. (2012). Assessment of the Impact of Relationship Marketing on Customer’ s Loyalty Level ( Case Study ; Mellat Bank in Rasht City-Northern of Iran ). 2(5), 4961–4966.

. Russell, R. S. and Taylor, B. W., 2006. Operation Management: Quality and Competitiveness in a Global Environment (5th Ed.). John Wiley & Sons, Inc.: River Street

. Selnes, F.,1993. An Examination of the Effect of Product Performance on Brand Reputation, Satisfaction and Loyalty. European Journal of Marketing, 27(9), pp. 19-35

. Sharma, R., & Jain, V. (2019). CSR, Trust, Brand Loyalty and Brand Equity: Empirical Evidences from Sportswear Industry in the NCR Region of India. Metamorphosis: A Journal of Management Research, 18(1), 57–67. https://doi.org/10.1177/0972622519853158

. Sportswear brands and customaization. (2013, December 8). Sportswear Brands Strategies. Retrieved from https://sportswearbrandstrategy.wordpress.com/2013/12/08/sportswear- brands-customization/

. Swinker, M.E. and Hines, J.D., 2007. Understanding consumer’s perception of clothing quality: multidimensional approach. International journal of consumer studies, 30 (2),

March 2006, pp.218-223

. Wolin, L. D. (2003). Gender issues in advertising: An oversight synthesis of research: 1970–2002. Journal of Advertising Research, 43(1), 111–129.

. Wolin, L. D., & Korgaonkar, P. (2003). Web advertising: Gender differences in beliefs, attitudes and behavior. Internet Research, 13(5), 375–385.

. Wong, F. Y, & Sidek, Y (2008). Influence of brand loyalty on consumer sportswear.

International Journal of Economics and Management, 2(2), 221-236.

. Yee, A. F., & Sidek, B. (2008). Influence of brand loyalty on consumer sportswear.

Downloads

Published

2021-02-28

How to Cite

Pa, W. A. M. W. ., Zainal, M. S. ., & Mahmud, M. S. . (2021). Factor Of Brand Loyalty In Sportswear Among Student Athletes. The Journal of Contemporary Issues in Business and Government, 27(1), 2735–2744. Retrieved from https://cibgp.com/au/index.php/1323-6903/article/view/747