Print ISSN: 2204-1990

Online ISSN: 1323-6903

Keywords : communication


ROLE OF EMOTIONAL INTELLIGENCE IN FACILITATING INTERPERSONAL COMMUNICATION AND STRENGTHENING RELATIONSHIP

Sanjay Sunny, Dr.M.Salathiyan

Journal of Contemporary Issues in Business and Government, 2022, Volume 28, Issue 4, Pages 453-462
DOI: 10.47750/cibg.2022.28.04.033

Higher emotional intelligence is necessary for both managers and employees in an organisation because it helps all the individuals in an organisation to control individual emotions in operation management activities. This emotional intelligence is necessary because it brings flexibility and reduces the chances of workplace stress. As a result, the individuals can understand the situations of other individuals in the workplace quite effectively. This is necessary to maintain a friendly and peaceful workplace environment. Strong emotional intelligence not only facilitates good communication approach, but also helps organisations to maintain strong relationship between the management professionals and employees of an organisation. 

IMPACT OFJOB SATISFACTION ON EMPLOYEE PERFORMANCE IN IT INDUSTRY

Dr. Kiran Kumar Yadav Nukanaboina

Journal of Contemporary Issues in Business and Government, 2022, Volume 28, Issue 3, Pages 743-756
DOI: 10.47750/cibg.2022.28.03.058

This research was conducted to investigate the impact of job satisfaction (Communication,
Recognition, Work and workplace, Benefits and rewards, Supervisor and management) affect
performance of IT employees. The data of this study was quantitative collected through questionnaire
from 268 respondents from different IT companies of Bengaluru city. The results of the current study
reveal that there is a significant positive relationship between job satisfaction with employee
performance. The study also discusses the recommendation for future research.

REVIEW CONSENSUS EFFECTS ON E-WOM AND CONSUMER GOODS E-PURCHASE SATISFACTION: A QUANTITATIVE INVESTIGATION..

Harikumar Pallathadka, Laxmi Kirana Pallathadka

Journal of Contemporary Issues in Business and Government, 2022, Volume 28, Issue 2, Pages 214-222
DOI: 10.47750/cibg.2022.28.02.015

E-WOM refers to ''''''''Electronic Word of Mouth,'''''''' which works to gather the reviews of the
consumers who are buying and shopping goods online. In the last decade, there has been a
surge in online shopping and the e-purchase of various goods and products. Review
consensus gives a source of trust and faith for the online buyer who is buying a product by
seeing its images without any physical interaction or communication with the seller. Fewer
and less comprehensive reviews systems fail to give the online buyer and consumer an
accurate product picture. Therefore, an extensive collection of detailed and informative
reviews is needed to sell most online products. In the present day, there are 328 online buyers
of goods and services, which is rapidly increasing each day. So, the importance of Review
Consensus on e-WOM and consumer goods e-purchase satisfaction is paramount. One
hundred twenty-nine respondents were collected through a "standard questionnaire" created
on a five-point interval scale.

Kinesics As A Form of Non Verbal Communication: A Textual Analysis Of The Holy Quran

MOHD ALA-UDDIN OTHMAN; ZAWAWI ISMAIL; CHE MOHD ZAID; MOHAMMAD RUSDI AB MAJID; NORDIN HALIAS; ZAILANI JUSOH; MOHD SHAHRIZAL NASIR

Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 2, Pages 201-207
DOI: 10.47750/cibg.2021.27.02.025

Al-Quran is a holy book revealed to the Moslems as a guidance.  The revelation  is very comprehensive, covering all aspects of life. As such, it is no wonder that to date, it has attracted a lot of interests from  scholars who  have tirelessly  been analyzing the contents of the book to gain better understanding of it.  One discipline that has widely been  investigated is communication, specifically non verbal.  This article is written based on a qualitative study undertaken to understand one component of non verbal communication, that is, kinesics.  The study was conducted using content analysis method whereby verses in the Quran were analysed to examine the use of kinesics as a form of communication.  The findings revealed that in al Quran, kinesics can generally be categorized into four namely 1) arm movements 2) head movements 3) leg movements, and 4) body postures including sitting down, lying down, bowing, and prostration.  The study has proven the presence of kinesics as a form of non verbal communication as clearly explicated in Al-Quran.

MALAY CULTURE ASSIMILATION ON MUSLIM MALABARI COMMUNITIES IN MALAYSIA

Abdul Hamid Moiden; Jessica Ong Hai Liaw

Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 2, Pages 1508-1517
DOI: 10.47750/cibg.2021.27.02.162

The Malabari community is a Muslim minority in Malaysia. People from Kerala in India has been living in Malaya since the days of the Malacca Sultanate. One theory of the spread of Islam to Malaya connected with minority communities that of the Shafi’i sect. Majority of the community presently lives in the states of Johore, Selangor, Perak, Malacca and Penang. The study’s focus was to examine the assimilation of Malay culture in the life of Muslim Malabaris by looking at the social and cultural aspects that included the assimilation of language communication, education, traditional dress, and wedding. This research was a “non-experimental” study that concentrated on field studies and interviews. Study data were collected through interviews and surveys. The outcomes revealed that the language of the Muslim Malabari community is losing their identity in Malaysia. They already assimilate the Malay culture in their daily lives. This paper also presented some ideas to maintain their identity in Malaysia and recommended further documentation and research to preserve and uphold their customs and traditions not to stay relevant.

The system of activities for learning English speech etiquette for 8-9 grade Karakalpak students

Uteshova Zernegul Khurmetullaevna

Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 1, Pages 3885-3896

This article analyzes the modern development of teaching speech etiquette (SE) and describes the importance of using activities to improve speech competence of 8-9 grade students in Karakalpakstan. In the present work the author develops a system of activities and exercises consisting of a complex or series of exercises aimed at mastering the linguoculturological features of the speech etiquette (SE) within the framework of a culture of communicative behaviour. Currently the rate of development is increasing in the world, thus, acquiring foreign languages is becoming vitally important for the development of our society. In our country, primary and secondary schools have started using state-of-the-art methods in teaching the English as a foreign language in Karakalpak classrooms. However, there is still necessity of improving language and speech competence as well as the culture of communication.

Implementing the Anti-Human Trafficking Policy in Nigeria: Trials and Tribulations

Usman Mikail Usman; Raja Noriza Raja Ariffin; Azmah Binti Haji Othman

Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 1, Pages 1147-1155

This study analyses the implementation of the National Agency for the Prohibition of Trafficking in Persons (NAPTIP) Policy in Nigeria. Nigeria was selected due to the continuing increase in human trafficking and the subsequent challenges resulting from this phenomenon. The government has taken critical measures to fight human traffickers particularly by using the United Nations protection, prevention, and prosecution approach. However, the method seems to have failed in reducing the menace and the lack of coordination and communication amongst relevant organisations handling human trafficking seems to have been the main cause that have hampered the implementation of the policy. The research uses qualitative inquiry of one-on-one interviews with informants from the NAPTIP, academics and non-governmental organisations involved in combating human trafficking. The findings show that there is a need to have a well-defined task and enhanced coordination and communication amongst the relevant anti-trafficking agencies.

Impact of remote working on employees in IT industry

DR.GIGI G.S; MS.J SANGEETHA

Journal of Contemporary Issues in Business and Government, 2020, Volume 26, Issue 2, Pages 537-544
DOI: 10.47750/cibg.2020.26.02.072

remote working and employee’s satisfaction, performance is  recently being discussed often as the world is in a pandemic situation, Need for doing research has become inevitable in this field as many employees are working from home with limited resources. many significant factors are chosen for this study. The objective of this study is to know the impact of remote working in the IT industry, to find out the positive and negative consequences faced by employees while remote working, to study the influence of demographic variables on the perception of employees regarding remote working, and to give suggestions to overcome negative consequences. The questionnaire was circulated to remote workers in the IT industry. A total number of 61 respondents were contacted and were given the opportunity to participate in the survey through a convenience sampling method. The results of this research were found to be that communication is the most influencing factor of creating job satisfaction among remote employees in the IT industry and remote working is becoming the upcoming trend.