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• The Effect of Service Quality and Trust on Customer Loyalty and Satisfaction: A Case Study of Online Taxi Customers in Indonesia

  Dikdik Harjadi

  1513-1523

  2021-12-30

• THE INFLUENCE OF BANKING SERVICE QUALITY ON BANK CUSTOMER SATISFACTION IN SURAKARTA CITY

  Galih Wisnu Wardhana

  235-244

  2020-04-30

• ANALYSIS ON THE EFFECT OF MARKETING MIX ON CUSTOMER SATISFACTION AND LOYALTY IN THE HOSPITALITY INDUSTRY OF ETHIOPIA: USING STRUCTURAL EQUATION MODEL.

  Abraha Haftom Gebremichael, Parminder Singh Dhillon (PhD)

  471-484

  2022-09-30

• Effects of Customer Loyalty Determinants in Social Media Context on Social Customer Loyalty

  Sultan Alaswad Alenazi, Tawfeeq M. Alanazi

  1760-1773

  2021-02-28

• THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION TOWARDS STAR HOTELS IN TAMILNADU

  S.SEKAR , Dr.B.SUDHA

  4451-4458

  2021-04-30

• The impact of social media marketing on customer loyalty by achieving customer satisfaction

  NETTOUR BILEL, BOUDJAADA LYES

  263-280

  2023-12-30

• Service Quality and Its Impact on Customer Satisfaction and Loyalty in Airline Industry: Partial Least Square (PLS)-Structural Equation Modelling (SEM) Approach.

  JAVED ALI, AHMAD JUSOH, ABUL QASIM, MUHAMMAD AZEEM ABRO

  2212-2224

  2021-06-30

• Corporate Social Responsibility Activities Factors and Their Affecting on Maintaining Customer Satisfaction and Loyalty in Hypermarket Industry in Malaysia

  Kadhim Ghaffar Kadhim, Amran Harun, Nawzad Majeed Hamawandy, Khowanas Saeed Qader, DiyarAbdulmajeed Jamil, Farman Badran Jalal, Sarhang H. M. Sorguli

  1090-1106

  2021-02-28

• INTERPERSONAL TRUST, EMPLOYEE SATISFACTION, AND EMPLOYEE LOYALTY: A SOCIAL RESEARCH STUDY

  Prashant Singh

  743-767

  2022-12-31

• A study on the impact of e- banking on customer satisfaction in India

  WILLIAM ROBERT. P, DEVI PREETHA GOWTHAMAN

  1023-1030

  2020-08-30

• Association of Employees Orientation of Customers and Their Satisfaction in Departmental Stores Around Jaipur City

  THAYA MADHAVI, RAJESH MEHROTRA

  1101-1107

  2021-04-30

• An Empirical Investigation of the Impact of Service Quality Dimensions on Guests Satisfaction: A Case Study of Dubai Hotels

  ELENA MOUZAEK, AMINA AL MARZOUQI, NADER ALAALI, SAID A. SALLOUM, AHMAD ABURAYYA, ROBERTO SUSON

  1186-1199

  2021-06-30

• Influence of perceived customer satisfaction on on- line shopping experience during the COVID-19 pandemic

  Dr. Divya Malhan, Dr. Preeti , Mohan , Nisha

  1002-1012

  2021-12-30

• EXPLORING THE ROLE OF HEALTHY FOOD KNOWLEDGE ON BEHAVIOR INTENTIONS OF CONSUMER TOWARDS RESTAURANTS

  Umer Ishfaq, Mudassar Imam, Muhammad Atif Bashir, Mahrukh Askari, Ihtisham Ullah, Sidra Shahzadi

  165-182

  2022-03-30

• A study on e-logistics service quality and its impact on customer satisfaction in e-commerce industry

  MR. D. KRISHNAMOORTHY, MS. SANDHIYA M

  849-857

  2020-08-30

• Service factors influence on customer satisfaction in innovative e- commerce

  DR. JEGANATHAN GOMATHI SANKAR, MR. SURYA H

  651-656

  2020-08-30

• Factors Affecting Customer Satisfaction with The last- mile Delivery Service of The Food and Beverage Industry E-Commerce in Hanoi City

  THAO VY NGUYEN, BAO CHAU NGUYEN, THU HANG CAO, THI NGA NGUYEN, HOANG MINH HOAI NGUYEN, LE HAI HA DINH, XUAN HUNG NGUYEN

  83-100

  2021-10-30

• SUSTAINABLE ARTIFICIAL INTELLIGENCE TOOL STRATEGY AND CUSTOMER EXPERIENCE IN EYE WEAR RETAIL CHAIN STORES

  N. Suma Reddy, Dr. Gursimranjit Singh

  935-951

  2022-12-31

• A STUDY ON PROPORTIONAL ANALYSIS OF CUSTOMER SATISFACTION SURVEY AMONGST ORGANIZED RETAIL FORMATS IN VISAKHAPATNAM

  Dr. Jonnalagadda Vanaja, Chinthakindi Chenna Keshav, Hanumanthu Ujjvala, Kolla Abhishek

  703-714

  2022-12-31

• An Empirical Study of Customer Satisfaction and Loyalty towards the CRM Practices adopted by different Banks

  Ms. Jyoti Singla, Dr. Monica Bansal, Dr. Veerpaul Kaur Maan

  1711-1719

  2021-12-30

• Dimensions of Consumer Satisfaction By Buying a Mitsubishi Brand Vehicle

  Ahmad Aswan Waruwu, Harianto, Iskandar Muda, Andri Soemitra, Sugianto

  1427-1435

  2021-10-30

• CUSTOMER SATISFACTION SELECTED CELLULAR SERVICES PROVIDERS IN VILLUPURAM DISTRICT

  Dr.P. KANAGARAJU, R. KARTHIKEYAN

  1243-1254

  2021-10-30

• A study on effect of credit card on customer satisfaction in chennai

  WILLIAM ROBERT. P, MAHESHWAR. A

  1055-1062

  2020-08-30

• A study on customer satisfaction towards the after sales services in the context of automobiles in chennai

  WILLIAM ROBERT. P, RAHUL. R

  1115-1122

  2020-08-30

• The mediating effect of customer satisfaction on the relationship between service quality and customer loyalty in Digital Banking

  Dr.S. Gayathri, Dr.Rekhapriyadharshini

  20-31

  2022-03-30