Effect of substantial competent team on training after ERP implementation, continual system improvement, department related to decision support and business performance- A study of critical success factors on implementation of ERP systems among process in

Authors

  • DR. ROOPAL SHRIVASTAVA

Keywords:

Employee’s attitude, ERP post implementation, support of top management and business performance.

Abstract

 The current research focused on estimating critical success factors that are substantial competent team, training after ERP implementation, continual system improvement, department related to decision support and business performance. The respondents chosen for the current research were employees of process industries in India who are working under ERP platform. Researcher formulated four research objectives and four research hypotheses and the sample size for the current study was 139. The researcher formulated one predictor variable being substantial competent team and three predicted variables as training after ERP implementation, continual system improvement, department related to decision support and business performance. The impact between predictor variable and predicted variables were positive and significant except substantial competent team and continual system improvement which were negative but significant. Organizations may concentrate more on continual system improvement as critical success factor to increase productivity after implementation of ERP systems at department level.

Downloads

Download data is not yet available.

References

Arnold, V. (2018). The changing technological environment and the future of behavioural research in accounting. Accounting & Finance, 58(2), 315-339.

Belfo, F., & Trigo, A. (2013). Accounting information systems: Tradition and future directions. Procedia Technology, 9, 536-546.

Bingi, P., Sharma, M., & Godla, J. (1999). Critical issues affecting an ERP implementation. Information Systems Management, Vol. 16 No. 3, 7-14.

Chen, J. L. (2012). The synergistic effects of IT-enabled resources on organizational capabilities and firm performance. Information and Management, 49,, 142-150.

Chou, H., W, H., -H, C., Y, H., Lin, & S, B. C. (2014). Drivers and Effects of Post-Implementation Learning on ERP Usage . Computers in Human Behavior 35, 267–277.

Ha, Y. M., & H. J, A. (2014). Factors Affecting the Performance of Enterprise Resource Planning (ERP) Systems in the Post-Implementation Stage . Behaviour & Information Technology 33 (10), 1065–1081.

Holsapple, C. W., P, M., & Sena. (2003). The Decision-Support Characteristics of ERP Systems . International Journal of Human-Computer Interaction 16 (1), 101–123.

McGinnis, T. C., & Z, H. (2007). Rethinking ERP Success: A New Perspective from Knowledge Management and Continuous Improvement. Information & Management 44 (7), 626–634.

Najmul, H., Shah, J. M., Yukun, B., & Rakibul Hoque, M. (2019). Factors affecting post-implementation success of enterprise resource planning systems: a perspective of business process performance. Enterprise Information Systems, 13:9, 1217-1244.

Pishdad, A., A. K., Reich, & Geursen, G. (2014). ERP Institutionalisation-A Quantitative Data Analysis Using the Integrative Framework of IS Theories. Australasian Journal of Information Systems 18 (3), 347-369.

Trigo, A., Belfo, F., & Estébanez, R. P. (2014). Accounting information systems: The challenge of the real- time reporting. Procedia Technology,16, 118-127.

Uribe, D., Klein, J. D., & Sullivan, H. (2003). The Effect of Computer-Mediated Collaborative Learning on Solving Ill-Defined Problems. Enterprise Technology Research and Development 51 (1), 5-16.

Wang, Z., & Wang, N. (2012). Knowledge sharing, innovation and firm performance. . Expert Systems with Applications, 39, 8899 – 8908.

Wang, P., & Ramiller, N. C. (2009). Community learning in information technology innovation. MIS Quarterly 33, 4, 709-734.

Downloads

Published

2021-04-30

How to Cite

SHRIVASTAVA, D. R. . (2021). Effect of substantial competent team on training after ERP implementation, continual system improvement, department related to decision support and business performance- A study of critical success factors on implementation of ERP systems among process in. The Journal of Contemporary Issues in Business and Government, 27(2), 690–698. Retrieved from https://cibgp.com/au/index.php/1323-6903/article/view/978

Issue

Vol. 27 No. 2 (2021): The journal of contemporary issues in business and government

Section

Articles

License

You are free to:

  1. Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
  2. Adapt — remix, transform, and build upon the material for any purpose, even commercially.
  3. The licensor cannot revoke these freedoms as long as you follow the license terms.

Under the following terms:

  1. Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
  2. No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.

Notices:

You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .

No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.