Academic Information System In Higher Education : Applicating Delone and Mclean Model
Keywords:
Delone and McLean Model, information system, Universities, Academic.Abstract
This Study uses descriptive analysis by using the Delone and McLean Model which is used to predict the success of academic information systems in several universities in Bali. By using a simple random sampling technique obtained a sample of some universities in Bali such as Universitas Mahasaraswati, Warmadewa and Dhyna Pura. The collection of data was conducted by questionnaires and interviews. Data analysis was done using Path Analysis with Structural Equation Modeling (SEM). The result shown that there is a positive relationship between the quality of the system with the use and satisfaction of users, a positive relationship between the quality of information with the use and satisfaction of users, a positive relationship between the quality of service with the use and satisfaction of users, a positive relationship between the use and satisfaction of users, a positive relationship between use and satisfaction users of net benefits. Thus, it can be concluded that all hypotheses are accepted
Downloads
References
Alter, S., (1992), Information Systems: A Management Perspective, Addison-. Wesley Publishing Co. Inc
Chen, C.W. (2010). Impact of Quality Antecedents on Taxpayer Satisfaction with Online Tax-Filling Systems – An Empirical Study. Information & Management, 47(5- 6): 308-315
Davis. F., (1989), Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information and Technology. MIS Quarterly, Vol. 13, pp. 319-339
DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. https://doi.org/10.1287/isre.3.1.60
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9-30. https://doi.org/10.1080/07421222.2003.11045748
Fadhel, I.E.I., (2015), An Evaluation of Information System Success Based on Students’ Perspective: The Case of Hadramout University, Universiti Utara Malaysia
Iivari, J., (2005), An empirical test of the DeLone-McLean model of information system success. ACM SIGMIS Database, 36(2), 8–27
Jogiyanto, H.M., (2005). Analisa dan Desain Sistem Informasi: Pendekatan. Terstruktur Teori dan Praktik Aplikasi Bisnis, ANDI, Yogyakarta
Jogiyanto, H.M., (2007), Model Kesuksesan Sistem Teknologi Informasi. Yogyakarta:
Andi
Kerta, J.M. and Suryawan, A.D., (2013), Analysis of Information System Implementation In Binus University Using Delone and Mclean Information System Success Model and Cobit Framework, International Journal of Communication & Information Technology (CommIT), Vol. 7 No. 1 May 2013, pp. 13-17
Laudon, K.C. dan Laudon, J.P. (2004), Sistem Informasi Manajemen: Mengelola Perusahaan Digital. Edisi Kedelapan. Diterjemahkan oleh Erwin Philippus. Yogyakarta:
Andi
O'Brien, J., (2005), Pengantar Sistem Informasi : Persefektif Bisnis dan Manajerial. (12th edition). Salemba edition. Salemba Empat
Ong, C.S., Day, M.Y., and Hsu, W.L. (2009). A Measurement of User Satisfaction with Question Answering Systems. Information and Management, 46(7): 397-403
Robo, Salahudin & Setyohadi, Djoko & Santoso, Albertus. (2018). An identification of success of academic system application using Delone and McLean design (Case study at Wira Husada school of health science Yogyakarta). 827-832. 10.1109/ICOIACT.2018.8350756.
Santos, A. D. Santoso, A. J. and Setyohadi, D. B., (2017), "The Analysis of Academic Information System Success: A Case Study at Instituto Profissional De Canossa (IPDC) Dili Timor-Leste," International Conference on Soft Computing, Intelligent System and Information Technology (ICSIIT), Denpasar, pp. 196-201. doi: 10.1109/ICSIIT.2017.14
Satoto, K. I., (2009). “Analisis Keamanan Sistem Informasi Akademik Berbasis Web di Fakultas Teknik Universitas Diponegoro”. Seminar Nasional Aplikasi Sains dan Teknologi Tgl. 13 Desember 2008 Yogyakarta.ISSN : 1979-911X, Hal : 175 – 186
Sirsat, S.S. and Sirsat, M.S., (2016), A Validation of The Delone And Mclean Model On The Educational Information System Of The Maharashtra State (India),
International Journal of Education and Learning Systems, Volume 1, 2016
Sultono, K.B. Seminar., and Erizal. (2015). Analysis on Academic Information System Quality Toward User Satisfaction. International Journal of Administrative Science and Organization, Vol 22, Number 2, Pages 122-129.
Yakubu, M. N., & Dasuki, S. I. (2018). Assessing eLearning systems success in Nigeria: An application of the DeLone and McLean information systems success model. Journal of Information Technology Education: Research, 17, 182-202. https://doi.org/10.28945/4077
Downloads
Published
How to Cite
Issue
Section
License
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.