INTERNET ENTREPRENEURSHIP IN THE IRAQI RESTAURANT INDUSTRY

Authors

  • Saeed Jafari Titkanloo Department of Management and Accounting, imam Reza international University, Mashhad, Iran
  • Ahmed Jawad Dakhel Department of Management and Accounting, imam Reza international University, Mashhad, Iran

Keywords:

Internet entrepreneurship, visual attractiveness of online menus, sufficient information of online menus, perceived convenience of online food consumers, customers' purchase intention

Abstract

With the corona virus epidemic, people's lifestyle changed. Many industries and services, including the restaurant industry, faced serious problems. And this increased the interest in internet entrepreneurship as a possible solution. In this regard, the main goal of the current research is to investigate the impact of some dimensions of Internet entrepreneurship on the purchase intention of customers in the restaurant industry of Iraq. This research has been carried out with a practical purpose and in a descriptive-survey manner. The statistical population of this research is all customers of online food ordering websites in Iraq, whose number of users is unknown and more than 10,000 people. The sampling method is available and based on Morgan's table, 384 people were considered as the sample size. A questionnaire was used to collect information. The validity of the questionnaire was confirmed by referring to experts' opinions and factor analysis. Cronbach's alpha method was also used to measure reliability. Then, the relationship between the variables was analyzed by the method of structural equations in Smart pls software. The results showed that the visual attractiveness of online menus, the sufficiency of online menu information, the perception of risk-taking have a positive and significant effect on consumers' willingness to order food online in Iraq. The perception of risktaking has a positive and significant effect on the perceived convenience of consumers of online restaurant stores in Iraq. The convenience of customers to order food online and the desire of consumers have a positive and significant effect on the purchase intention of customers of online restaurant stores in Iraq.

References

Ahorsu, D.K., Lin, C.Y., Imani, V., Saffari, M., Griffiths, M.D., Pakpour, A.H.(2020). The fear of COVID-19 scale: development and initial validation. Int. J. Ment. Health Addict. 1–9. https://link.springer.com/article/10.1007/s11469-020-00270-8.

Balz, D., Guskin, E.(2020). Poll Finds Universal Lifestyle Changes, Rising Stress and Growing Fears About Catching Coronavirus. March 27 Retrieved from:. The Washington Post https://www.washingtonpost.com.

Brewer, P., & Sebby, A. G. (2021). The effect of online restaurant menus on consumers’ purchase intentions during the COVID-19 pandemic. International Journal of Hospitality Management, 94, 102777.

Cardi, V., Leppanen, J., Treasure, J.(2015). The effects of negative and positive mood induction on eating behaviour: a meta-analysis of laboratory studies in the healthy population and eating and weight disorders. Neurosci. Biobehav. Rev. 57,pp 299–309.

Duarte, P., Silva, S.C., Ferreira, M.B.(2018). How convenient is it? delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM. J. Retail. Consum. Serv. 44,pp 161–169.

Fakih, K., Assaker, G., Assaf, A.G., Hallak, R.(2016). Does restaurant menu information affect customer attitudes and behavioral intentions? a cross-segment empirical analysis using PLSSEM. Int. J. Hosp. Manag. 57, pp71–83.

Farhana, N., Khan, T. & Noor, S. (2017) “Factors affecting the attitude toward online shopping: an empirical study on urban youthin Bangladesh”, Australian Academy of Business and Economics Review, Vol. 3(4), PP. 224-234.

Jun, K., Yoon, B., Lee, S., & Lee, D. S. (2022). Factors Influencing Customer Decisions to Use Online Food Delivery Service during the COVID-19 Pandemic. Foods, 11(1), p64.

Lock, S.(2020). U.S. Online Food Delivery Purchase Probability Due to Coronavirus Home Isolation 2020. March Retrieved from: https://www.statista.com.

MacCormack, J.K., Lindquist, K.A.(2019). Feeling hangry? When hunger is conceptualized as emotion. Emotion 19 (2),p 301.

Mojica, A.(2020). University of Tennessee Survey Finds People Eating More, More Sedentary During COVID-19. March 31 Retrieved from:. Fox 17 WZTV Nashville

Nam, N. K., Nga, N. T. H., & Huan, N. Q. (2019). THE CONSUMERS'INTENTION TO PURCHASE

FOOD: THE ROLE OF PERCEIVED RISK. Academy of strategic management journal, 18(1), 1-12

Peters, K., Remaud, P.H.(2020). Factors influencing consumer menu-item selection in a restaurant context. Food Qual. Prefer. 82, 103887.

Prasetyo, Y. T., Tanto, H., Mariyanto, M., Hanjaya, C., Young, M. N., Persada, S. F., ... & Redi, A. A. N. P. (2021). Factors affecting customer satisfaction and loyalty in online food delivery service during the COVID-19 pandemic: Its relation with open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1),p 76.

Qi, X., Tian, X., & Ploeger, A. (2021). Exploring Chinese Consumers’ Online Purchase Intentions toward Certified Food Products during the COVID-19 Pandemic. Foods, 10(11), 2729.

Rizzato, M., Di Dio, C., Fasano, F., Gilli, G., Marchetti, A., Sensidoni, A. (2016). Is food desirability affected by social interaction? Food Qual. Prefer. 50, 109–116.

Xiao, A., Yang, S., & Iqbal, Q. (2019). Factors affecting purchase intentions in generation Y: an

a. empirical evidence from fast food industry in Malaysia. Administrative Sciences, 9(1), 4.

Downloads

Published

2024-05-16

How to Cite

Jafari Titkanloo, S. ., & Jawad Dakhel, A. . (2024). INTERNET ENTREPRENEURSHIP IN THE IRAQI RESTAURANT INDUSTRY. The Journal of Contemporary Issues in Business and Government, 30(2), 101–112. Retrieved from https://cibgp.com/au/index.php/1323-6903/article/view/2813