IMPACT OF COVID-19 ON BRAND LOYALTY IN FMCG SECTOR: IN INDIA.

Authors

  • Dr. Ankita Nagpal
  • Ms. Kritika Pallvi

Keywords:

Coronavirus, Brand Loyality, FMCG

Abstract

The global impact of the Coronavirus pandemic is unprecedented, and consequently the impact is even greater in emerging economies like India. Fast-moving consumer goods (FMCG) is one of the most important sectors in India, with numerous businesses, including domestic, care, and so on, that are in high demand, regularly consumed, and services are offered for a minimal cost. This paper is a decision to investigate the COVID-19 epidemic in the FMCG sector.

Downloads

Download data is not yet available.

References

ET Online. (2020, April). Lockdown Guidelines for offices April 2020. Retrieved from Economic Times: https://economictimes.indiatimes.com/news/ company/ corporate-trends/back-to- work-but-not-to-normal-what-going-to-office-will-soon-look- like/articleshow/75218197.cms?from=mdr

Berg, J.D., Matthews, J.M. & O”Hare, C. (2007). Measuring Brand Health to Improve Top-Line Growth. MITSloan Management Review. Retrieved online from https://sloanreview.mit.edu/article/measuring-brand-health-to-improve- topline-growth/

Goldberg, J. (2020). The Impact of COVID-19 on U.S. Brands and Retailers. Retrieved online from: https://www.forbes.com/sites/ jasongoldberg/2020/03/29/the-impact-of-covid-19-on-us- brands-and-retailers/#771addf51452

Alkhawaldeh, A.M., Md, Salleh, S. & Halim. F. (2016). Brand equity and brand loyalty: new perspective. International Review of Management and Marketing, 6(4), 722-738.

2. Amir, O., & Levav, J. (2008). Choice construction versus preference construction: The instability of preferences learned in context. Journal of Marketing Research, 45(2), 145–158. doi:10.1509/jmkr.45.2.145

Kim, J., Lee, H., & Lee, J. (2020). Smartphone preferences and brand loyalty: A discrete choice model reflecting the reference point and peer effect. Journal of Retailing and Consumer Services, 52, 1-9. 101907. doi:10.1016/j.jretconser.2019.101907

3. Aurier, P., & Séré de Lanauze, G. (2012). Impacts of perceived brand relationship orientation on attitudinal loyalty. European Journal of Marketing, 46(11/12), 1602– 1627. doi:10.1108/03090561211260004

4. Banerjee, A. & Dasgupta, R. (2020). Cooking a socially responsible image for the urban consumers: does it work with the cooking oil brands? Social Responsibility Journal, Vol.

ahead-of-print No. ahead-of-print. https://doi.org/10.1108/SRJ-01-2018- 0012

Downloads

Published

2022-12-31

How to Cite

Nagpal, D. A. ., & Pallvi, M. K. . (2022). IMPACT OF COVID-19 ON BRAND LOYALTY IN FMCG SECTOR: IN INDIA. The Journal of Contemporary Issues in Business and Government, 28(4), 1400–1412. Retrieved from https://cibgp.com/au/index.php/1323-6903/article/view/2676