Methodology for Assessing the Quality of Educational Services in Higher Education

Authors

  • VINOGRADOVA MARINA V.
  • KULYAMINA OLGA S.
  • VASILEVA LIDIA A.
  • BRONNIKOVA EVGENIYA M.
  • VISHNYAKOVA VIKTORIYA A.

Keywords:

assessment of educational services, educational services, quality of educational services, methods for assessing of educational services quality, educational organization, indicators for assessing educational services quality, criteria for assessing educational services quality, the composite coefficient of educational services quality

Abstract

Annotation: The article examines the criteria and indicators for assessing the quality of educational services. The coverage of the topic of this article passes through the prism of factors related to the assessment of educational services quality, which allowed the authors to identify current methodological problems, as well as to emphasize the importance of using an integrated approach in studying the issues of providing educational services. The authors identify criteria and indicators for assessing of educational services. The authors developed the composite coefficient of educational services quality. The practical implementation of the proposals prepared by the authors determines the prerequisites for the development of a methodology for assessing educational services quality, which will allow for an objective assessment and, as a result, take the necessary measures to improve the quality of educational services on the part of the educational organization.

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Published

2021-04-30

How to Cite

V., V. M. ., OLGA S., K. ., LIDIA A., V. ., EVGENIYA M., B., & VIKTORIYA A., V. (2021). Methodology for Assessing the Quality of Educational Services in Higher Education. The Journal of Contemporary Issues in Business and Government, 27(2), 5121–5127. Retrieved from https://cibgp.com/au/index.php/1323-6903/article/view/1418

Issue

Vol. 27 No. 2 (2021): The journal of contemporary issues in business and government

Section

Articles

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