Journal of Contemporary Issues in Business and Government

Abstract

Handbooks and manuals are noteworthy tools for the guidance of the functioning of
any product or process. Human beings to function optimally have varied needs. The
physiological needs which are required to be fulfilled are hunger, thirst and sleep
while the psychological needs are autonomy, competence and relatedness. The paper
puts forth that the important prerequisite of the content of any handbook manual is to
satisfy the psychological necessities. The paper attempts to review different formats of
operational manuals to study and understand their effectiveness. The paper concludes
that graphics contribute strongly and are appropriate apparatuses to convey
information.