Managing with humour during COVID 19: Managers’ humour style and its influence on team members’ stress and job satisfaction using non-hierarchical cluster analysis
Journal of Contemporary Issues in Business and Government,
2022, Volume 28, Issue 4, Pages 1454-1469
10.47750/cibg.2022.28.04.113
Abstract
This research paper focuses on exploring theusageof humour by themanagers while connectingwith their teams. The objective is to study which humour style is effective in reducing the stresslevel and increasing the job satisfaction level of the team members using K- means cluster analysis.120 team members evaluated their manager’s humour. K- means cluster analysis reported specific humour clusters. Theresultsconfirmthataffiliativehumour and self-enhancing humour decreases the stress level of the team members and increasesthejobsatisfaction. The findings suggest that managers who apply self-defeating and aggressive humour are most likely to damage the manager and teammember’s relationship. It is also observed that usage of negative humour is most likely to becausing strain than not using humour at all, while interacting. This study helps managers to identifythemosteffectivehumourstylestobeadopted,whileengagingwiththeirteams- Article View: 81
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