Document Type : Research Article



E-Banking is your personal banking service on the Internet, protected with bank identifiers. It isavailable
anywhere, anytime. E-Banking allows you to pay invoicesto Finnish andforeignrecipients easily and
securely. 150 respondents wereselected and met in thestudy. As regards data collection, a standard
Questionnaire withquestions was prepared by theresearcherand given to thecustomers ofSBIbranches in
Bengaluru city. This study iscarried for a period of 12 months from April 2021 to March 2022. Study
finds that there are significant relationships between Age, Qualifications, Income, and usage of ebanking
and overall satisfaction of the e-banking. In Anova analysis finds that there is no significant
difference in performance, services and age of the customers.