Factors Affecting Knowledge Management: A Study in Al-Madinah International University, Malaysia
Journal of Contemporary Issues in Business and Government,
2022, Volume 28, Issue 1, Pages 515-530
10.47750/cibg.2022.28.01.035
Abstract
The aim of this study is to investigate the factors which can affect the knowledgemanagement in Al-Madinah International University, Malaysia. This study employs
a quantitative methodology for whichquestionnaires were distributed to on-campus
staff at the university and a sample of 138 responses was collected for multiple
regression analysis. Statistical Packages (SPSS) software was used to analyze the
structure model. The results show that the motivation factors such as social
interaction, trust, management support, learning orientation and motivation can
provide explanation of knowledge sharing. This study found a positive correlation
between sharing knowledge and the social interaction. Therefore, this study suggests
that when knowledge is built and is shared then it creates a positive impact on an
organizations employees. This study will contribute to the literature in the field of
knowledge sharing. Comparatively, the studies focusing on knowledge sharing
among Malaysian universities are limited.
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