THE ROLE OF SELF-MANAGEMENT IN REDUCING WORK STRESS CAUSED BY ROLE CONFLICT, ROLE AMBIGUITY, TIME PRESSURE AND WORK OVERLOAD: EMPIRICAL EVIDENCE FROM PAKISTAN
Journal of Contemporary Issues in Business and Government,
2021, Volume 27, Issue 6, Pages 1699-1710
Abstract
The purpose behind this research was to observe the role of self-management in reducing work stresscaused by common stressors (Role Conflict, Role Ambiguity, Time Pressure and Work Overload). Stress
is a growing concern in a walk of life, the causes of stress are so many specifically the work stress is
researched so muchdue to the significant impact of this on all important variables of business and life in
general.It is always an interesting quest to find the remedy for such issues, for this purpose the emotional
intelligence is considered the best copy strategy. This research aims at finding the role of second
dimensions of emotional intelligence (self-management) which was taken as the independent variable and
2nd order variable technique were used to obtain the work stress from the four stressors. The smart pls 3.0
software was used to achieve the path coefficients (-0.179,-0.321,-0.285,-0.358)(Role Conflict, Role
Ambiguity, Time Pressure and Work Overload) respectively. R square (0.032, 0.103, 0.081, 0.128), T
statistic (3.510, 6.775, 6.049, 7.333) and p-value (0.000, 0.000, 0.000, 0.000). This study was conducted
in the hospital setting of three main hospitals in district Peshawar namely lady reading, Khyber teaching
and Hayatabad medical complex. The sample size of 361 nurses and medical staff was obtained using
stratified and systematic random sampling techniques.
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