Does Emotional Intelligence Dwindle the Stress Due to Time Pressure and Work Overload? A Case Study of Nurses in Public Hospitals
Journal of Contemporary Issues in Business and Government,
2022, Volume 28, Issue 1, Pages 467-478
Abstract
The objective behind this research paper was to observe the impact of emotional intelligence on stresswhich is triggered by time pressure and due to work overload. With no regard to public or private
organization setup, time pressure and work overload are reported by employees in general. Nurses are
face the issue on daily basis. Stressful conditions due to time pressure and workload often lead to many
organizational concerns in terms of mental health, physical health, absentees‟ turnover, emotional burnout
etc. emotional intelligence is considered a best-coping strategy and it is studied with many organizational
variables which positively related to positive variable and inversely related negative variable. Time
pressure and workload werestudied with emotional intelligence it was observed that emotional
intelligence was inversely related to time pressure and work overload. For this purpose, SmartPLS 3.0
was used to find the path coefficients and R-square, the output shows that the path coefficient for work
overload (-0.55) and for time pressure (-0.38), the R-square (0.31) and (0.14) for work overload and time
pressure with significance P-value (0.000) (0.000) and T-statistic value (14.9) (8.5) respectively. Nurses
of the three main hospitals of Peshawar was the observing unit. And data was collected through selfadministrated
questionnaires, a stratified and systematic random sample was used to obtain the sample
size of 359 out of approximately 2000 nurses including the adjusting nursing schools which works under
these hospitals setting.
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