Downside of family motivation; impact of family motivation on job burnout through emotional labor
Journal of Contemporary Issues in Business and Government,
2021, Volume 27, Issue 6, Pages 946-964
10.47750/cibg.2021.27.06.081
Abstract
Extending the efforts of earlier studies, this study investigated the relationship between familymotivation and job burnout.Viamediating mechanism of emotional labor by using conservation
of resource (COR) theory as a framework. Itcontributes to the existing literature by exploring
relatively new phenomenaof family motivation.Whereby the employees’ family motivation
distracts them from performingtheir duties, exerting more emotional labor, which increases job
burnout. The relevancy of family motivation is increased under the work from home situation
because of COIVID19. A total of 189 full-time employees, working in both public and private
sector organizations in Pakistan, were observed. The findings revealed that family motivation is
positively related tojob burnout, and this relationship is mediated by emotional labor at the
workplace. The findings of the study are discussed in terms of their theoretical and practical
implications.
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