Experiences of Medical Team on Perceived Social Support during Covid-19 Pandemic :A Qualitative Study
Journal of Contemporary Issues in Business and Government,
2021, Volume 27, Issue 6, Pages 268-275
AbstractBackground:COVID-19 disease is a new disease that is very important how Informing the patient
about it. This study was conducted with the aim of investigating the experiences of the nurses’ staff
on how to inform the patient to get infected with COVID-19.
Methods:Twelve health care providers (8 nurses and 4 anesthesiologists) in a educational and
medical center in the city of Ilam in From February to June 2020participated in the study with
purposeful sampling. Semi-structured interviews were used to collect data, and the study began with
the open question,"Describe your experience of identifying the disease in patientswith COVID-19".
To analyze the data, the conventional qualitative content analysiswas performed.
Results: Participants in this study included 12 medical personnel, of which 7 (58.4%) were male
and 5 (41.6%) were female. Based on the findings, 2 main themes and 7 sub-themes were extracted.
The main themes extracted from this study include A) Passing the patient of the purgatory
ofCOVID-19 diagnosis including four sub-themes: 1) Waiting for a diagnosis, 2) Announcing
stepbystep the diagnosis, 3) giving information, 4) acceptance or resistance; B) Entering the
important others to the purgatory of COVID-19 diagnosisincluding three sub-themes: 1)Entering the
key family members, 2) Entering the physician, 3) Entering the relatives working as medical staff.
Conclusion:Diagnosing the disease of COVID-19 is like a purgatory for patient and staff. To help
the patient get through this purgatory, important others are introduced by the staff. Eventually the
patient either accepts the disease or resists accepting it.
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