Document Type : Research Article
Author
Institute of Business Management Karachi
Abstract
Employee interpersonal behaviors play a vital role in the performance of any organization. If this
behavior of the employee is positive it will boost up the performance of the organization
otherwise it will completely lower the performance of the organization. The behavior of the
employee is mainly affected by the behavior of other employees who are working with them.
When a person or group of people fails to engage another organizational member when it is
socially necessary to do so, it is referred to as workplace ostracism. There are two main
dimensions of workplace ostracism which are verbal and nonverbal ostracism. The purpose of
this study is to investigate the effect of verbal and nonverbal ostracism on employee
interpersonal deviance behavior in the public sector organizations of Balochistan. This study also
aims to examine the moderating role of social self-efficacy on the relationship between verbal
and verbal ostracism and inter-personal deviance behavior. The nature of this study is
quantitative so used the deductive approach. Primary data was collected by a closed-ended
questionnaire from the 103 permanent employees of the public sector organization of
Balochistan who speak a mother tongue other than the local language of that area. The data
analysis technique was PLS-SEM done by the PLS Smart. From the results of this study it was
found that both verbal and nonverbal ostracism will create a Disidentification in the employee
which leads them to interpersonal deviance behavior.
Keywords
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