Journal of Contemporary Issues in Business and Government

Abstract

Today e-governance has become an integrated part of democracy countries. Also, the
importance of computerization and e-governance in introducing transparency and
accountability in the functioning of governments is obvious. There are many stumbling
blocks like poverty, illiteracy, poor IT infrastructure, lack of awareness, and political as well
as psychological problems in the growth of e-governance in India. Legal system is still very
archaic for the growth of e-governance. Low emphasis on process re-engineering, poor
management of knowledge and human resources, lack of coherent government policies,
government unwilling to commit funding, corruption, inefficiency, and incompetence present
in public services and welfare/ development projects, lack of co-ordination between different
service agencies are also recognized as major challenges for implementing an effective egovernance.
Unless all these issues and problems are dealt with e-governance can't really
take-off in India. The present study is immensely useful to general public and Government.
The study will assist general public to understand the type of E Services offered by the
Government of Tamilnadu and to understand the level of utilization of E Services and
problems faced by them on using E Services, thereby Government could take suitable steps to
contain the problems faced by general public and to assist general public to avail necessary
services from Government without corruption. Further, the study also offer suitable
suggestions to Government for successful implementation of E Governance practices in
Coimbatore and to offer quick services to the public at their door step and to make
Coimbatore as Corruption free.