Print ISSN: 2204-1990

Online ISSN: 1323-6903

Keywords : Hospitality

A Study on Organizational Citizenship and Job Satisfaction in India's Hotel Industry

Shashi Kant, Saumya Singh, Hitendra Singh Chauhan, Deepali Indora, Sapna Kaintura

Journal of Contemporary Issues in Business and Government, 2022, Volume 28, Issue 4, Pages 388-406
DOI: 10.47750/cibg.2022.28.04.028

In many regions of the India, finding and keeping skilled staff is a major issue in the hospitality business. As a result, job happiness is becoming increasingly crucial for the long-term development of the work force and its ramifications for regions and destinations. As a result, the goal of this research is to better understand the elements that influence job satisfaction.. An online questionnaire was used to examine 116 employees on various areas of job satisfaction. According to data analysis, the most essential variables for job satisfaction are a positive relationship within the team, Shift timing and working hours, personal growth chances, fair pay and promotion policy.  The findings point to crucial topics and directions for further job satisfaction research. For practitioners, the study provides useful information on how to promote employee job satisfaction in a long-term and effective manner.


Harikumar Pallathadka, Laxmi Kirana Pallathadka

Journal of Contemporary Issues in Business and Government, 2022, Volume 28, Issue 3, Pages 342-350
DOI: 10.47750/cibg.2022.28.03.028

Foreign investors invest their resources to earn profits out of the revenue incurred while
strengthening the hospitality industry. Foreign Direct Investment is characterized as
unfamiliar financial investors blending their resources into another nation with command
over the administration of resources and benefits. For the most part, it is a fact that the more
FDI a nation obtains, the more is the chance to develop economically. Financial development
could create a nation full of opportunities. FDI frequently brings enormous amounts of assets,
and new innovations to the nation, just as cutting edge board abilities permit nearby
enterprises and areas to acquire a great deal of involvement (Mason & Brown, 2014). The
hospitality sector has been developing efficiently and effectively in the current years, and it
has been generating lots of wealth from other countries. Foreign direct investment promotes
employment and has given rise to colossal human resources available in the hospitality
sector. This paper aims at portraying a view of FDI and its role in fostering the hospitality
industry in a dynamic economic ecosystem. A sample of 190 people from the hospitality
sector was surveyed to know the role and significance of FDI in Encouraging the Hospitality
Sector in the Changing Economic Environment. Mean, and the test was applied to analyze the
data and reach results. It is found that FDI plays a significant role by encouraging the
Hospitality Sector in the Changing Economic Environment.

Short-term open innovation hackathons as a method to improve tourism innovation

Lucía Santana Cerdeña, Jose P. Suárez Rivero

Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 5, Pages 741-753
DOI: 10.47750/cibg.2021.27.05.046

This article has as objective the use case study applied by Lopesan Hotel Group,
the Hackathon Think in Innovation; whose goal was to promote Open Innovation in the hotel
group, providing solutions to the challenges identified by the organization and promoting the
creation of an innovative culture within the company. The evaluation results of the
participants during two editions (years 2015 and 2016) are analyzed, amounting to a total of
94 surveys. Likewise, the benefits and the reasons why the format have not been continued
by the hotel group are exposed. In general, the format has given Lopesan Hotel Group
recognition as an innovative brand, generating a rich source of future projects to develop
internally or externally.