Keywords = Customer Service
Number of Articles: 3
An Empirical Study of Customer Satisfaction and Loyalty towards the CRM Practices adopted by different Banks
Volume 27, Issue 6, July 2021, Page 1711-1719
Determinants and Dimensions of Customer Switching Behavior – A Systematic Review
Volume 27, Issue 3, April 2021, Page 448-454
Logistical Reasons Causing Return from Retail: A Case of Pharmaceutical Retail Market in Pakistan
Volume 27, Issue 1, January 2021, Page 708-718