Journal of Contemporary Issues in Business and Government

Journal of Contemporary Issues in Business and Government

An Empirical Study of Customer Satisfaction and Loyalty towards the CRM Practices adopted by different Banks

Ms. Jyoti Singla, Dr. Monica Bansal, Dr. Veerpaul Kaur Maan

Volume 27, Issue 6, July 2021, Page 1711-1719

10.47750/cibg.2021.27.06135

Determinants and Dimensions of Customer Switching Behavior – A Systematic Review

N.ARUN KUMAR; DR.GIRISH S

Volume 27, Issue 3, April 2021, Page 448-454

10.47750/cibg.2021.27.03.062

Logistical Reasons Causing Return from Retail: A Case of Pharmaceutical Retail Market in Pakistan

Dr. Mohammad Shaiq; Dr. S. Khurram Khan Alwi; Abdul Muqeet Billo; Dr. Shahzada Azam Khan; Dr. Saima Tabassum

Volume 27, Issue 1, January 2021, Page 708-718