Zulkiffli, Wan Farha Wan, et al. “Do Service Quality, Price, and Comfort Affect Consumer Satisfaction: The Study of Ride-Hailing Services in Malaysia”. The Journal of Contemporary Issues in Business and Government, vol. 27, no. 2, Apr. 2021, pp. 4562-71, https://cibgp.com/index.php/1323-6903/article/view/1377.