THAO, Nguyen Thi Phuong; ANH, Nguyen Van; HUONG, Le Thi Thanh; HUY, Dinh Tran Ngoc. Measuring citizen’s satisfaction when using E- Government online public services: Lessons from Vietnam. The journal of contemporary issues in business and government, [S. l.], v. 27, n. 1, p. 2709–2723, 2021. Disponível em: https://cibgp.com/index.php/1323-6903/article/view/745. Acesso em: 10 oct. 2025.