DESHMUKH, Dr Renuka; PASUMURTI, Dr Subbarao; THARKUDE, Dr Dhanashri; JADHAV, Mr. Rajsingh; MOOL, Ms. Meenal. Dealer process efficiency, revenue generation and customer satisfaction utilizing gamification models: An empirical study- With special emphasis on Skoda Auto Volkswagen India Private Limited. The journal of contemporary issues in business and government, [S. l.], v. 29, n. 1, p. 88–111, 2023. Disponível em: https://cibgp.com/index.php/1323-6903/article/view/2475. Acesso em: 31 oct. 2025.