HUSSAIN, ABID; ALI, DR. MAJID; AHMAD, DR. NISAR; KHAN, DR. MUBBSHER MUNAWAR; DANISH, DR. RIZWAN QAISER. An Empirical Investigation of Service Quality, Usage and Mobile Banking in Predicting Adaptive Performance: Serial Mediation Model. The journal of contemporary issues in business and government, [S. l.], v. 27, n. 2, p. 1089–1100, 2021. Disponível em: https://cibgp.com/index.php/1323-6903/article/view/1020. Acesso em: 3 nov. 2025.