The journal of contemporary issues in business and government <div class="col-xs-12 col-sm-12 col-md-6 col-lg-6 siteContent"> <div class="row "> <div class="col-xs-12"> <div class="row margin20"> <p><span style="font-family: 'Calibri',sans-serif;" data-sider-select-id="b2f49210-64d8-4396-9dd9-a1e28e0c0850">Welcome to <strong data-sider-select-id="8b2be8b1-fe4f-4c29-b09a-80288c556d8c">The Journal of Contemporary Issues in Business and Government [ISSN: 1323-6903]</strong>, a distinguished open-access platform dedicated to the dissemination of scholarly research with profound implications for business decision-making and government policy. <strong>Published by Ninety Nine Publication</strong>, our journal thrives on the principles of integrity, rigorous scholarship, and the broad dissemination of knowledge under the <strong data-sider-select-id="ec8805f8-79c4-4ee8-84bc-8b5332f90e59">ISSN: 1323-6903.</strong></span></p> <p><strong><span style="font-family: 'Calibri',sans-serif;">ISSN: 1323-6903 | Founded: 1995 (print) &amp; 2006 (Online) | Open Access | Rigorous Peer Review | CC BY 4.0 |Publication Frequency: Quarterly |Digital Archiving: CLOCKSS and LOCKSS | Publisher: Ninety Nine Publication</span></strong></p> <p>As we navigate the future, The Journal of Contemporary Issues in Business and Government continues to serve as a bridge across disciplines, enriching the dialogue between business, government, and academia. We invite you to explore our rich history, contribute your research, and join us in shaping the future of scholarly communication. Visit us at <a href="" target="_blank" rel="noopener">about us</a> to learn more.</p> </div> </div> </div> </div> Ninety Nine Publication en-US The journal of contemporary issues in business and government 1323-6903 <h2 id="rights">You are free to:</h2> <ol> <li><strong>Share </strong>— copy and redistribute the material in any medium or format for any purpose, even commercially.</li> <li><strong>Adapt </strong>— remix, transform, and build upon the material for any purpose, even commercially.</li> <li>The licensor cannot revoke these freedoms as long as you follow the license terms.</li> </ol> <h2 id="terms">Under the following terms:</h2> <ol> <li class="cc-by"><strong>Attribution </strong>— You must give <a id="src-appropriate-credit" href="">appropriate credit </a>, provide a link to the license, and <a id="src-indicate-changes" href="">indicate if changes were made </a>. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.</li> <li><strong>No additional restrictions </strong>— You may not apply legal terms or <a id="src-technological-measures" href="">technological measures </a>that legally restrict others from doing anything the license permits.</li> </ol> <h2 class="b-header has-text-black padding-bottom-big padding-top-normal">Notices:</h2> <p>You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable <a id="src-exception-or-limitation" href="">exception or limitation </a>.</p> <p>No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as <a id="src-publicity-privacy-or-moral-rights" href="">publicity, privacy, or moral rights </a>may limit how you use the material.</p> COMMUNITY ADVANCEMENT IN COMMUNITY POLICING WITHIN THE ADDIS ABABA CITY ORGANIZATION <p data-sider-select-id="0bc47536-c94d-42ea-9e99-fa00d7d9a999"><em data-sider-select-id="7d4b18eb-d6e8-4d3e-b4a2-3b9940a62e87">Community development focuses on improving the quality of life and well-being of individuals and communities. This exploratory study used a descriptive research design and mixed methods research strategy. The study uses primary and secondary data, including questionnaires and interviews with front-line police, intermediate and senior officials, and unpublished documents from verified organizations such as the AAPC. The quantitative approach focuses on the degree to which community policing is applied, while qualitative approaches identify obstacles to successful deployment. This research aimed to provide unbiased descriptions of experiences in natural settings. However, the increase in crime has reduced public confidence and security, leading to low levels of human well-being. The Ethiopian government has worked to identify the root cause of the problem and implement initiatives to ensure smooth operations. Police have involved community participation in problem-solving partnerships, and various community programs have been organized to provide knowledge and skills in handling crime-related cases. This has enhanced community confidence and overall well-being.</em></p> Derese Simegnew Alehegn (PhD Scholar) Dr.R. Karunakaran (Asso. Prof) Dr. Bantyergu Engida (Asst. Prof) Copyright (c) 2024 Derese Simegnew Alehegn (PhD Scholar), Dr.R. Karunakaran (Asso. Prof), Dr. Bantyergu Engida (Asst. Prof) 2024-05-30 2024-05-30 30 2 153 164 " EXPLORING THE NEXUS OF LEADERSHIP STYLES AND EMPLOYEE MOTIVATION: A CASE STUDY OF THE PUBLIC SECTOR IN MAURITIUS " <p><em>Recognizing the critical importance of employee motivation in contemporary settings, government agencies and businesses alike are actively prioritizing strategies to boost staff morale. A central determinant of success in this endeavor is the leadership style adopted by managers, influencing their ability to inspire and effectively lead teams. This research is specifically focused on identifying the most effective leadership style within the public sector of Mauritius, with a primary objective of elevating employee motivation levels. Employing both descriptive and explanatory research strategies, the study utilizes a quantitative approach to provide numerical insights into the impact of leadership styles on employee motivation. The target population consists of public sector employees in Mauritius. Pearson Correlation and Multiple Linear Regression tests demonstrated significant positive correlations between leadership styles and employee motivation. Transformational leadership demonstrates a robust positive correlation, along with transactional leadership. Surprisingly, laissez-faire leadership also exhibits a positive correlation, suggesting autonomy may enhance motivation. Democratic leadership has a high positive correlation, and unexpectedly, autocratic leadership shows a positive correlation, challenging conventional perceptions.</em></p> Leenshya Gunnoo Eric BINDAH Veeshall HASSEEA Copyright (c) 2024 Leenshya GUNNOO , Eric BINDAH, Veeshall HASSEEA 2024-06-03 2024-06-03 30 2 165 176 A "UNLOCKING THE POTENTIAL OF E-GOVERNMENT: EXPLORING DETERMINANTS OF USER INTENTION IN A SMALL ISLAND DEVELOPING STATE" <p><em>Efficient delivery of e-government services offers a wide array of benefits, including enhanced governmental efficiency and cost savings, heightened openness, and improved public engagement. This research aims to explore the factors influencing the perspectives of respondents about the elements that influence their desire to use eservices offered by the government. This study examines the primary determinants influencing the intention to utilise e-services provided by the government of Mauritius. The factors under study include perceived usefulness, perceived ease of use, perceived risk, and social influence. A total of 300 questionnaires were deemed suitable for analysis. The SPSS software was used to acquire a summary of demographics and to analyse the hypothesis. Through the use of quantitative analysis, a total of four independent variables were developed, including nine distinct features. These variables serve to elucidate the perspective of the respondents and establish the correlation between the independent variables and usage intention. Regarding the relationship between the variables, the findings indicate the presence of many statistically significant positive relationships between the dependent and independent variables. Nevertheless, a limited number of attributes exhibited no statistically significant link with the intention to use. Based on the findings of the study, appropriate suggestions were formulated to enhance the intention to use e-services offered by the government.</em></p> Leenshya Gunnoo Eric Bindah Copyright (c) 2024 Leenshya GUNNOO , Eric BINDAH 2024-06-03 2024-06-03 30 2 177 191 DETERMINANTS,CHARACTERISTICS AND PREFORMANCE OF THE GROWTH OF MICRO AND SMALL ENTERPRISES (MSE): A SYSTEMATIC REVIEW OF EVIDENCE FROM ETHIOPIA. <p><em>Micro and Small Enterprises (MSE) are now the center of attention for global economic development, employment creation, and growth. </em><em>Micro and small enterprises account for the majority of businesses globally.The informal sector, which mostly creates MSE, continues to be the main source of employment and income for the populace in developing nations, particularly in Ethiopia.In 2011, the plan was updated with fresh focus and more aggressive goals for employment and the percentage of businesses moving up to a medium level. Nevertheless, despite their efforts, MSEs in Ethiopia face numerous challenges, which leads to poor performance and a failure to make the necessary contributions from many MSEs. Therefore, in order to boost MSE growth and performance and improve their contribution to the growth of the national economy, the government should place a strong emphasis on procedures for addressing these issues.</em></p> Shibeshi Fekadu Tolesa Copyright (c) 2024 Shibeshi Fekadu Tolesa 2024-05-17 2024-05-17 30 2 121 141 THE IMPACT OF BANKING ON ECONOMIC GROWTH IN DEVELOPING COUNTRIES, EMPIRICAL EVIDENCE: SUB-SAHARA AFRICA <p><em>African countries are developing better economic and monetary reforms so as to gain the status of an emergent country over a certain period of time. This study seeks to shed light on the development of the banking sector in African countries, as well as studying the relationship between the development of the banking sector and the economic growth. This study was based on quantitative data available through the World Bank for The 32 African countries for the period 1993-2016.</em></p> <p><em>The results of the study showed a positive relationship between the granting of credit to the private sector by banks and the growth in GDP. The granting of credit encourages investment, reduces unemployment and increases per capita income. While there was a negative correlation between inflation and growth in GDP due to the inflation that causes investors to refrain from founding projects in inflationary countries because of the high risk of investment which affects GDP growth. There was also a negative correlation between trade balance and growth in GDP. Africa continent is mostly poor, developing and heavily dependent on exports, making the trade balance is not in its favor</em></p> Amal Nouri Alziyani Copyright (c) 2024 Amal Nouri Alziyani 2024-05-21 2024-05-21 30 2 142 152 LEAN MANAGEMENT MEETS KNOWLEDGE MANAGEMENT: A CRITICAL REVIEW OF IMPLEMENTATION STRATEGIES FOR SMALL ENTERPRISES <p><em>This article critically explores the integration of lean management principles within knowledge management processes in small enterprises, a topic that remains underexplored despite its potential to significantly enhance organizational efficiency and innovation. The adoption of lean principles—traditionally applied in manufacturing contexts such as eliminating waste, continuous improvement, and optimizing value—into knowledge management can be particularly transformative for small businesses, which often operate under resource constraints. Through a literature review and analysis of case studies, this review identifies effective strategies and common challenges encountered by small enterprises. The article discusses the theoretical adaptations necessary for applying lean principles to knowledge processes and provides practical insights from successful implementations. It concludes with a discussion on the future implications of this integration, offering both research directions and recommendations for small enterprise managers eager to optimize their knowledge management practices. This critical examination not only highlights the synergies and conflicts between lean management and knowledge management but also proposes a framework for small enterprises seeking to capitalize on these methodologies to foster a competitive edge.</em></p> Ali Saeed Alomari Copyright (c) 2024 Ali Saeed Alomari 2024-05-16 2024-05-16 30 2 113 120 A MULTI-OBJECTIVE APPROACH TO DEFINING EFFECTIVE POLICIES TO RELEASE THE STRUCTURAL CHANGE IN A COMPUTABLE GENERAL EQUILIBRIUM MODEL. <p><em>The aim of this article is to suggest changes to the economic policies of Algeria in order to address the structural imbalance in its economy. The goal is to shift from an economy that relies heavily on oil prices to a more stable and balanced production structure that promotes economic development. Using the CGEM model applied to the Algerian economy through GAMS, this article conducted a simulation of economic policies. The results of the simulation showed improvements in the production group and the demand for factors across all sectors, particularly agriculture and industry. Positive changes estimated at between 10% and 60% were recorded in all sectors. Moreover, this package of policies had a positive impact on exports outside the oil sector. Exports in the industrial sector increased positively by 128%, while those in the agricultural sector increased by 29%. These findings indicate that Algeria has enormous potential and comparative advantages in these sectors. If protected in the current period, they could emerge as strong sectors and contribute significantly to the country’s economic growth.</em></p> Walid Laib Copyright (c) 2024 2024-04-03 2024-04-03 30 2 1 17 STUDYING THE LONG-TERM RELATIONSHIP BETWEEN GOVERNANCE AND ECONOMIC GROWTH DURING THE PERIOD Q1 2010-Q4 2021- A COMPARATIVE STUDY BETWEEN ALGERIA AND EGYPT <p><em>The study aimes at search for the relationship between governance and economic growth during the period Q<sub>1</sub>2010-Q<sub>4</sub>2021. The data has been converted to quarterly in order to study the relationship between the variables in the long term. Depending on (the index of effective governance, the rule of law, and administrative corruption) as independent variables, (the rate of economic growth) as a dependent variable, based on the VECM model. The results of the Johnson test showed the existence of a co-integration relationship between the indicators of good governance and economic growth, and the existence of an equilibrium relationship in the long term, while there is a unidirectional causal relationship between the governance effectiveness index and the administrative corruption index in Algeria, and the existence of a unidirectional causal relationship that goes from the effectiveness of governance towards administrative corruption in Egypt and the absence of the relationship in the opposite direction. In addition to the presence of a negative impact of each of the indicators of effectiveness of governance and administrative corruption on economic growth, and from it, the relationship between them is an inverse relationship in both Algeria and Egypt. It was also concluded that there is a positive effect of the rule of law indicator on economic growth, and from it the relationship is a positive relationship.</em></p> Mohamed Saad Elfiki Samir Ait-Yahia Noura Boualleg Copyright (c) 2024 2024-04-04 2024-04-04 30 2 18 38 EXPLORING THE INFLUENCE OF ARTIFICAL INTELLIGENCE ON THE BUSINESS LANDSCAPE IN INDIA: AN IN-DEPTH ANALYSIS AND IMPLEMENTATION IN BANKING SECTORS <p><em>The proposed research work explores the Influence of AI on the business landscape in India with an in-depth analysis &amp; its implementation in few sectors. This research delves into the transformative impact of Artificial Intelligence (AI) on the business landscape in India, conducting a comprehensive and in-depth analysis. The study aims to unravel the multifaceted ways in which AI technologies are shaping the strategies, operations, and competitiveness of businesses across various sectors in the Indian economy. Through a combination of empirical research, case studies, and industry interviews, the research seeks to identify key trends, challenges, and opportunities arising from the integration of AI into business practices. The investigation spans diverse domains, including finance, healthcare, manufacturing, and services, aiming to capture the nuanced effects of these technologies on productivity, innovation, and overall business performance. Furthermore, the study explores the readiness of Indian businesses to adopt and implement AI solutions, examining the factors influencing successful integration and potential barriers hindering widespread adoption. As an integral part of the research, the study also emphasizes the practical aspects of implementation, providing insights into best practices and strategies for businesses aiming to leverage AI technologies effectively. By doing so, it contributes actionable recommendations to industry stakeholders, policymakers, and academia, fostering a more informed and strategic approach to navigating the evolving landscape of business in the era of AI. Ultimately, this research aspires to be a valuable resource for decision-makers, offering a holistic understanding of the current state and future trajectory of AI in the Indian business ecosystem. This research further investigates the impact of Artificial Intelligence (AI) on the service sector, a pivotal contributor to a country's socio-economic growth. With a focus on gathering primary data from AI-utilizing organizations and secondary information from researchers, the study aims to analyze and draw conclusions regarding the effects of AI on both productivity and customer satisfaction. As consumer expectations for enhanced and faster services persist, companies are adapting by integrating AI, making it crucial to understand the implications of this technological shift. In the proposed work, a service sector in the country is taken into consideration. The service sector significantly contributes to a country's socio-economic growth, driven by an increasing demand for better and faster services from consumers. To meet this demand, companies are continually innovating, and a notable shift in this sector involves the adoption of Artificial Intelligent Chatbots. These chatbots offer rapid responses at a minimal cost compared to human support, transforming customer interactions. While AI continues to evolve and is considered young by scientists, it has already proven efficient in replacing repetitive mundane tasks. This study aims to collect primary data from organizations utilizing AI chatbots and secondary information from researchers, with the goal of analyzing and concluding the impact of AI Chatbots on both productivity and customer satisfaction. To begin with, first a survey was conducted amongst 5 Asian countries (one amongst them being India) and the analysis was carried out, the results discussed and summarized. The future works plans to develop more business canvas models for the successful implementation of AI not only in banking sector, but also in a large no. of establishments.</em>&nbsp;</p> Anupama Reddy Padmalatha Copyright (c) 2024 Anupama Reddy, Padmalatha 2024-04-19 2024-04-19 30 2 39 62 10.61841/cibg.v30i2.2784 INTELLECTUAL CAPITAL AND EARNINGS QUALITY, THE MODERATING ROLE OF POLITICAL CONNECTIONS IN JORDAN. <p data-sider-select-id="ca4a5f6c-0a54-4347-85ab-1550a77438b9"><em data-sider-select-id="c8ed362d-7011-4334-b14f-c111d5cd8b94">The separation of ownership from management in corporations has led to the emergence of entities where the interests of multiple related parties may conflict. Financial reports serve as reflections that demonstrate the level of profitability of these companies and provide the primary source of information that can be utilized by various stakeholders in evaluating their performance, predicting their sustainability, cash flow projections, etc. Consequently, earnings quality plays a significant role in attracting investments and fostering economic growth in countries. As Jordan is a developing nation striving to attract investments and open up to the world, this study investigates the factors influencing the level of earnings quality, particularly after reviewing previous literature indicating a decline in earnings quality in Jordan. The study adopts a research model that aligns with the agency and resource independence theories aimed at bridging the gap and elucidating the contrasting findings of previous literature by examining the roles of intellectual capital components in effect earnings quality, particularly considering that the Jordanian legislature does not require any form of disclosure for intellectual capital by Jordanian firms. Furthermore, the study explores the moderating role of political connections on the study's relationships. To achieve the study's objectives, the sample consists of non-financial Jordanian firms listed on the Amman Stock Exchange (ASE) from 2017 to 2020, and the modified Jones model (1995) was used as a proxy to measure earnings quality. Moreover, the research findings indicated that human capital has statistically significant effects on earnings quality, while the remaining variables were not. Likewise, pertaining to the moderator effect of political connection, the results showed that political connection significantly moderates the relationship between the structure capital, relational capital, and earnings quality. Finally, this study can serve as a guide for regulatory bodies such as the Jordan Securities Commission and Amman Stock Exchange in order to formulate new strategies and policies. Furthermore, this study is able to enhance the knowledge of academic researchers by filling up the gap in the literature.</em></p> Osamah Jamal Alorayni Yuvaraj Ganesan Fathyah Hashim Copyright (c) 2024 Osamah Jamal Alorayni, Yuvaraj Ganesan, Fathyah Hashim 2024-04-23 2024-04-23 30 2 63 83 10.61841/cibg.v30i2.2805 ORGANIZATIONAL SILENCE AND ITS IMPACT ON A LOW LEVEL OF JOB PERFORMANCE <p><em>The study aimed to identify the relationship between organizational silence in its three dimensions (<strong>defensive silence, acquiescent silence, and social silence</strong>). This study was conducted on a random sample in the Commercial Bank of Iraq in Maysan Governorate and to identify the extent of the existence of a significant relationship between organizational silence and the level of performance. Occupational: Questionnaire forms were distributed to a sample of bank employees on the assumption that the community was homogeneous. Then the appropriate sample was drawn, where (80) questionnaire forms were distributed to a sample of employees, where it was found that there was a significant correlation between each dimension of organizational silence. (<strong>combined and individually)</strong> represented by (defensive silence, submissive silence, social silence) and the level of job performance.</em></p> Soulaf Abdalqadir Hameed Alsady Copyright (c) 2024 2024-05-03 2024-05-03 30 2 84 100 INTERNET ENTREPRENEURSHIP IN THE IRAQI RESTAURANT INDUSTRY <p><em>With the corona virus epidemic, people's lifestyle changed. Many industries and services, including the restaurant industry, faced serious problems. And this increased the interest in internet entrepreneurship as a possible solution. In this regard, the main goal of the current research is to investigate the impact of some dimensions of Internet entrepreneurship on the purchase intention of customers in the restaurant industry of Iraq. This research has been carried out with a practical purpose and in a descriptive-survey manner. The statistical population of this research is all customers of online food ordering websites in Iraq, whose number of users is unknown and more than 10,000 people. The sampling method is available and based on Morgan's table, 384 people were considered as the sample size. A questionnaire was used to collect information. The validity of the questionnaire was confirmed by referring to experts' opinions and factor analysis. Cronbach's alpha method was also used to measure reliability. Then, the relationship between the variables was analyzed by the method of structural equations in Smart pls software. The results showed that the visual attractiveness of online menus, the sufficiency of online menu information, the perception of risk-taking have a positive and significant effect on consumers' willingness to order food online in Iraq. The perception of risktaking has a positive and significant effect on the perceived convenience of consumers of online restaurant stores in Iraq. The convenience of customers to order food online and the desire of consumers have a positive and significant effect on the purchase intention of customers of online restaurant stores in Iraq. </em></p> Saeed Jafari Titkanloo Ahmed Jawad Dakhel Copyright (c) 2024 2024-05-16 2024-05-16 30 2 101 112