SANKAR, DR. JEGANATHAN GOMATHI, and MR. GOPALAKRISHNAN T. “Service Quality of E-Commerce Logistics Services”. The journal of contemporary issues in business and government 26, no. 2 (August 30, 2020): 672–677. Accessed July 17, 2024. https://cibgp.com/au/index.php/1323-6903/article/view/318.