DESHMUKH, D. R. .; PASUMURTI, D. S. .; THARKUDE, D. D. .; JADHAV, M. R. .; MOOL, M. M. . Dealer process efficiency, revenue generation and customer satisfaction utilizing gamification models: An empirical study- With special emphasis on Skoda Auto Volkswagen India Private Limited. The journal of contemporary issues in business and government, [S. l.], v. 29, n. 1, p. 88–111, 2023. Disponível em: https://cibgp.com/au/index.php/1323-6903/article/view/2475. Acesso em: 2 jun. 2024.