HARJADI, D. . The Effect of Service Quality and Trust on Customer Loyalty and Satisfaction: A Case Study of Online Taxi Customers in Indonesia. The journal of contemporary issues in business and government, [S. l.], v. 27, n. 6, p. 1513–1523, 2021. Disponível em: https://cibgp.com/au/index.php/1323-6903/article/view/2254. Acesso em: 2 jun. 2024.