BALADI, N. .; CHANNAR, P. B. .; RAHOO, L. A. .; AHMED, T. .; KHAN, M. A. . Improve Customer Retention through Service Quality Attributes in the Restaurant Industry of Pakistan. The journal of contemporary issues in business and government, [S. l.], v. 27, n. 6, p. 331–340, 2021. Disponível em: https://cibgp.com/au/index.php/1323-6903/article/view/2186. Acesso em: 17 jul. 2024.