S.SEKAR; DR.B.SUDHA. THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION TOWARDS STAR HOTELS IN TAMILNADU. The journal of contemporary issues in business and government, [S. l.], v. 27, n. 2, p. 4451–4458, 2021. Disponível em: https://cibgp.com/au/index.php/1323-6903/article/view/1365. Acesso em: 5 jan. 2025.