YADAV, A. K. .; ZAMAN, A. .; BASUMATARY, P. . Customer satisfaction and brand loyalty towards online purchase store Amazon and Flipkart: An Empirical study. The journal of contemporary issues in business and government, [S. l.], v. 27, n. 2, p. 1884–1890, 2021. Disponível em: https://cibgp.com/au/index.php/1323-6903/article/view/1093. Acesso em: 5 jan. 2025.