Document Type : Research Article



Covid-19 has brought a lot of changes in the organization structure from the working style to Employee Engagement. IT based technology has overtaken the market and is playing a crucial role in engagement of virtual teams. This research aims to see whether the use of AI-based technology, tools, and software can help management detect intangible things such as employee engagement level and provide clues as to what factors influence it and how management can improve it with special reference to virtual teams.