Document Type : Research Article
Author
College of Business -University of Jeddah Department name - Human Resources Department, Address, City, Country - Jeddah, Khulais, Saudi Arabia
Abstract
The purpose of this article is to study the booking structure, cost and profitability of accommodation
companies that implement an AIS (AIS), especially after the economic crisis linked to Covid-19. To
this end, the managers of accommodation companies located in one of the largest Tunisian seaside
resorts were interviewed and the results were evaluated in a comparative manner with their structure
before the AIS.
This research is based on tow parts. The first is an internal analysis of the figures before and after the
application of AIS. The second deals with face-to-face interviews with the managers of the various
services of hosting companies. The approach of this research is both qualitative and quantitative.
This research attempted to explain the reasons why the all-inclusive system was preferred by
accommodation companies in the Hammamet region in Tunisia, especially after the economic crisis
linked to Covid-19. The reasons for customer dissatisfaction are linked to the poverty of the system in
cultural terms. The general opinion of the leaders was that companies preferred the AIS because of
competitive pressure rather than for profitability reasons, especially after the economic crisis linked to
Covid-19.
Keywords
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